How we work
Process, communication, timezones, and IP ownership — the practical detail that makes a cross-border engagement work.
Our process
- 01
Discovery
We map your current workflows, data, and constraints. Output: a scoped proposal and architecture sketch, not a generic SOW template.
- 02
Design & architecture
Data model, service boundaries, and UI direction reviewed with your team before a build sprint starts.
- 03
Build in two-week sprints
Working software delivered every sprint, with a demo and the chance to redirect scope early.
- 04
Launch & harden
Load testing, monitoring, and documentation so the system is operable on day one in production.
- 05
Support & iterate
Post-launch support and an ongoing roadmap, whether that's a maintenance retainer or a dedicated team.
Communication cadence
Daily async updates
A written standup in your tool of choice — Slack, Linear, or email — so nothing waits a full day for a status check.
Weekly live sync
A video call covering progress, blockers, and upcoming decisions, scheduled inside your working hours.
Sprint demos
Working software shown at the end of every two-week sprint, not described in a status report.
Direct access to engineers
You talk to the people building the software, not only an account manager relaying messages.
Timezone overlap
We schedule core hours to overlap with our clients’ primary markets.
| Region | Overlap |
|---|---|
| US East / Canada | 4–5 hours of core-hours overlap, daily live sync available |
| US West | 2–3 hours of core-hours overlap, plus async handoff |
| UK / EU | 5–6 hours of core-hours overlap |
| Australia | Early-morning core-hours overlap, plus structured async handoff |
| UAE / Saudi Arabia | 4–5 hours of core-hours overlap |
IP ownership & legal
Full IP transfer
All code, designs, and documentation transfer to you in full on payment. No licensing lock-in, no shared ownership.
Mutual NDA as standard
A mutual NDA is signed before any discovery call that involves proprietary business detail — available on request before you share anything.
Data Processing Agreement
A DPA template is available for clients subject to GDPR or other data-protection regimes (REQ-GDPR-5).
Source access throughout
You have access to the working repository from day one of the build — not only at final handover.