Someone has to keep it running after launch.
Hosting, domains, website maintenance, business email, and social account upkeep — managed as one operational contract, by engineers who run production software every day.
Launch is the easy part. Year three is the hard part.
Domains lapse. SSL certificates expire on a Saturday. A plugin update takes the checkout down. Email lands in spam because nobody ever set up DMARC. Someone leaves the company still holding the only login to the hosting account.
None of this is complex work. It fails because it's nobody's job. We make it one contract with a named owner, a monitoring stack, and a response window — the same operational discipline we apply to the software we build.
What we deliver
Hosting, domains and DNS
Provisioning, renewals, DNS records, SSL certificates, and CDN configuration — monitored for expiry rather than discovered after an outage. Your accounts stay in your name.
Website maintenance
Core, framework, and dependency updates on a scheduled cadence, security patching, tested backups, uptime and performance monitoring, plus a monthly allowance for small content and layout changes.
Business email
Google Workspace or Microsoft 365 setup and administration, mailbox provisioning and offboarding, migrations without downtime, and deliverability configuration — SPF, DKIM, DMARC — so your mail reaches the inbox.
Social account maintenance
Account security and access control, profile and brand consistency across platforms, scheduled publishing of content you approve, and business-verification and pixel setup. Content strategy and AI-driven automation are covered under our social media automation service.
Technology and approach
Monitoring before tickets
Uptime, SSL expiry, domain renewal, backup success, and error rates are all monitored. In most months you hear from us before you notice anything.
Backups that have been restored
An untested backup is a guess. We verify restores on a schedule and document the recovery path, so recovery time is a known number rather than an experiment during an outage.
Documented access, no lock-in
Registrar, hosting, DNS, and email accounts stay under your ownership. Credentials live in a shared vault with an access log. If you leave us, you leave with everything and nothing breaks.
Defined response windows
Severity levels are agreed up front — what counts as a site-down emergency, what's a same-day fix, what's a scheduled change — so expectations are contractual rather than assumed.
Engagement models
Indicative pricing below — exact scope is confirmed after a discovery call.
Website Care
Hosting, domain, SSL, backups, updates, uptime monitoring, and a small monthly change allowance for a single site.
from $200 / month
Business IT Care
Everything in Website Care, plus business email administration and deliverability, multi-site coverage, social account maintenance, faster response windows, and a larger change allowance.
from $1,200 / month
Managed Operations
A named engineer, priority and out-of-hours response, infrastructure and release management, and quarterly security and performance review.
from $3,000 / month
Onboarding and migration — audit, access handover, monitoring setup, and any remedial work — is quoted separately, typically $500 – $2k.
Frequently asked questions
Ready to talk about IT support & website care?
Tell us what you're building — we'll respond within two business days.