An AI chatbot that actually knows your business.
Grounded in your docs, product catalog, and support history through retrieval-augmented generation — with citations, a confidence threshold, and a clean handoff to a human instead of a guess.
Why AI Website Chatbot
Most "AI chatbot" widgets are either a decision tree wearing a chat bubble, or a raw LLM with no grounding — confident, fluent, and occasionally wrong in a way that damages trust with a customer. Neither is safe to put in front of your business.
Ours is built on the same retrieval loop we write about on our engineering blog: your documentation, product catalog, and support history are indexed, every answer is traced back to a real source, and responses fall back to a human the moment confidence drops — evaluated automatically before any change ships, not discovered in a customer complaint.
Built for
- SaaS support sites
- E-commerce storefronts
- Professional services firms
- Documentation-heavy products
Integrations
Website embed
A single script tag or web component, styled to your brand — live on your site in under a day.
Knowledge base ingestion
Docs, help center articles, PDFs, and product catalogs indexed directly, kept in sync as your content changes.
Helpdesk handoff
Escalates to Zendesk, Intercom, or your own support queue with the full conversation and retrieved sources attached.
Internal deployment
The same retrieval core, deployed inside Slack or Teams for internal, employee-facing knowledge search.
Deployment options
Hosted widget
Fastest to launch — hosted on our infrastructure, updated automatically as your content changes.
API-only
Embed the chat experience in your own UI, calling our retrieval and generation API directly.
Private model option
Self-hosted or private-endpoint models for businesses with data residency requirements — available on the Enterprise plan.
Licensing & pricing
Per-site subscription
Monthly pricing tiered on conversation volume, covering hosting, evaluation, and support.
Enterprise licence
Multiple sites, white-label deployment, or a private model — annual licensing with a dedicated implementation team.
AI Website Chatbot vs. generic chatbot widgets
| Criterion | GeekFolks | generic chatbot widgets |
|---|---|---|
| Answer grounding | Every answer traced to a real source in your data | Free-form generation, no citation |
| Setup | Ingests your existing docs and catalog directly | Manual decision-tree flow building |
| Accuracy evaluation | Automated evaluation before any change ships | No structured way to catch regressions |
| Escalation | Clean handoff to a human with full context | Dead-end "contact support" message |
See AI Website Chatbot in action
A 30-minute walkthrough tailored to your business, with time for questions.
Want something more tailored than an off-the-shelf product?
We also build fully custom platforms — talk to us about your requirements.